Water Wheel Data AdvisorsWater Wheel Data Advisors
  • HOME
  • AMS ANALYTICS
    • Frequently Asked Questions
  • WATERWHEEL 360
  • CONTACT

Frequently Asked Questions

Home Frequently Asked Questions
Do I need to keep my second AMS instance for reporting?
How long does it take to implement?
I have a pretty good process to capture data? What can you do for me?
Does it come with prepackaged reports or do I have to build my own reports?
What can I expect in training and support? Is it free?
I’m not a finance company, what can your tool do for me?
Do you have any case studies?
Do I have to keep paying for Crystal?
What is Tableau?
What do I have to spend on hardware?
I’m worried about cloud security. What can you tell me about that?
So the data starts the day we implement or does it go back in time?
If the report does not exist, and I pay you to develop the report, does everyone get it?
I’m building a warehouse now. Why should I use you?
What kind of 3rd party software integrations have you done?
Who are your competitors?
Do I need to keep my second AMS instance for reporting?
When we are implemented, we expect that you will no longer need the second AMS.
How long does it take to implement?
We expect the implementation to take about a month if you have the current version of AMS. This allows you to time to share your business rules with us, us time to populate your data warehouse and get initial reports in place.
I have a pretty good process to capture data? What can you do for me?
Do you have a second “AMS Reporting Server”?  If so, we anticipate that you will no longer need the secondary server after implementing AMS Analytics.  Also, the time required for staff to pull data into Excel, massage it, bring in other sources, and render a report is completely automated.
Does it come with prepackaged reports or do I have to build my own reports?
We have built over a 100 visualizations. That is, the graphs, charts, tables and such that we work with you to bring into dashboards around specific topics.  Our backgrounds are finance company, so we will build out the visualizations for, for example, Lot Inventory, or vehicle sales, based on your needs.
What can I expect in training and support? Is it free?
Technical Support is free and available during normal business hours. The learning curve required to use the visualization tools is pretty short.  Four hours of training per seat is included.
I’m not a finance company, what can your tool do for me?
It is true that our tool was developed with the loan servicing company in mind. Dealerships will find this tool useful to manage operations and recreate knowledge from the past. Knowledge of inventories, sales, service details, etc.

And as a bonus, because we would be new to your line of work, you would get origin on which metrics and reports are to be developed.

Do you have any case studies?
There are case studies for Tableau and PowerBI. These are the user-end tools to produce and interact with visuals and reports. 
Do I have to keep paying for Crystal?
There are probably some specific things you use Crystal for.  For instance, statements.  Crystal is 20-year-old technology.  We anticipate that over time, you will migrate to the Basic Reporting tool.  Crystal cannot do what Analytics Pro can do.
What is Tableau?
Tableau is a tool for visualizing and interacting with data. If you are an Excel user, think of it as pivot tables on jet fuel.
What do I have to spend on hardware?
If you have a current browser, you can access our tools.
I’m worried about cloud security. What can you tell me about that?
  • First, we do not upload any customer PII into your data warehouse.
  • Second, you will not be in a shared data warehouse. Each client will have their own private data warehouse.  So, risks like password sharing still exist.  But no other client will have access to your data in any way.
So the data starts the day we implement or does it go back in time?
No, we rebuild your history from AMS. The basic package includes 13-months of history, Analytics Pro includes 36-months.  Earlier are available at a nominal charge.
If the report does not exist, and I pay you to develop the report, does everyone get it?
If you want the report template to be exclusive, or if the nature of the report is not broadly applicable, there will be a higher price for custom reports.

If we can use the report template across the entire customer base, it will be lower priced.

I’m building a warehouse now. Why should I use you?
We have brought together the talent and technology to provide a turn-key solution. I don’t believe you can sustain your own build for what we are charging to provide our data warehouse solution.

Also, the answer depends on how you define your competitive advantage. For instance, if the location, credit score, or some underwriting skill is your competitive advantage, why spend time and money developing a warehouse? 

What kind of 3rd party software integrations have you done?
CRM, Loan Origination, phone system, financial, SAS statistical program, custom-built proprietary applications, Access databases, HR software
Who are your competitors?
  • Two answers to that question.
  • On the software side, there are a number of software vendors like Tableau, PowerBI, Domo, and others. We include some of these in our solution, but the real Secret Sauce is the back end, the data warehouse, which none of them include. DealerSocket is at this show.  DealerSocket focuses on integrating into CRM, not providing Data Analytics.
  • On the Analytics side, Subprime Analytics, Equifax, Experion, perhaps others, can give you an analysis of your portfolio. None of them offer a tool to give ongoing analysis as a product of the transactions you entered yesterday.
  • So we have not found anyone offering the bundled solution of IP and Experts in all facets of building an Analytics infrastructure.

Did we answer all your questions?
If not, then please fill out the form below.

We will have an answer back to you shortly.

Thank you for your interest with AMS Analytics

© 2017 All rights reserved. WATERWHEEL DATA ADVISORS, LLC